Eastop Customer Relationship Management System, fully integrated with Eastop ERP System, provides a comprehensive solution to all-rounded sale activities. Eastop CRM integrates membership system with POS, e-shop, Mobile POS Apps and backend ERP system, reduces redundancy, and improves the consistency and accuracy of the member information.
Highlighted Features: Membership/Bonus Point/Promotion Rules/Customer Visit/Customer Support
1) | Bonus points will be entitled no matter where the order is placed (POS, e-shop or Mobile POS Apps), ensuring members’ loyalty. |
2) | Based on the interests of customers/members to send the most suitable promotion messages to the target customers/members. |
3) | Eastop CRM supports unlimited member/VIP levels setting, which assists the marketing team to create more attractive promotion plans. |
4) | Members’ bonus points can be used as CASH DOLLAR or to redeem gifts. |
5) | Effective date of membership and bonus points’ valid/effective period can be calculated based on the enrollment date. |
6) | Eastop Event Alert CRM can notify members for the validity of bonus points and memberships automatically when the effective period will expire soon. |